Next Generation Sales Order Management software helps improve customer service and increase revenue. Service representatives can access real-time, company-wide inventory availability, and the system automatically references a customer’s unique processing options. This occurs while product promotions and other suggested up-selling prompts help the customer service representative expand your average order value. Various order types, multiple inventory sourcing options, and flexible pricing options are accommodated. Sales Order Management is seamlessly integrated with other Next Generation system modules and provides immediate information about customers, products and historical information so that you can enter orders quickly and accurately.
Credit checks are automatically performed, regardless of how orders enter the Sales Order Management system. If an order is entered online by a customer service representative, the representative is automatically notified of any potential credit problems. Credit managers have full visibility to sales orders that are placed on credit hold, and are provided with up to date customer information to assist in the credit review process when releasing an order from credit hold.
As customer demand enters the Sales Order Management system, inventory is automatically committed and back-orders created for any out of stock situations. The system also provides access to inventory in all company locations, and can split orders among multiple sources of supply, including other branches and vendors.
Field Sales are conducted, precisely, in the field. That’s why Managers need to be able to help lead their teams from one single hub, a field sales management app that unifies information about stock, availability, sales, and an entire host of data that can change from one moment to the next across devices simultaneously.
That is why having a sales order app that connects you to that team, in real-time, gives you a competitive edge.