Sometimes you will need to “update” or “Save” the customer number from OIS iMobile for new features requested to be enabled.

Step 1

 

Tap on the “i” icon.

 

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Step 2

 

Tap on the customer number field. Keep your company’s account number on the customer # field. (If you are not sure what your customer # is, please contact our technical support number at 516-321-4111)

 

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Step 3

 

Tap on save button.

 

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Wait for a few seconds.

 

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Step 4

 

Tap on “OK”. Account is now updated.

 

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