Taking a screenshot can be very helpful to capture an error on any issue you have experienced with MIS/OIS iMobile and that you can e-mail to support@ordersinseconds.com. Just follow these easy steps.

 

step1

 

Find the image you want to capture. Search through your iPad to find any image that you want to capture. You can take a screenshot of the OIS/MIS iMobile app error message that you get, take a screen shot of an abnormal behavior with the app.

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step2

 

Locate your Home button. This is the round button that’s centered on the bottom of your iPad. There’s a label of a white square in the center of the button.

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step3

 

Locate your Sleep/Wake button. This button is on the top right of the iPad. This is the button you use to turn your iPad on and off.

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step4

 

Hold down the Sleep/Wake button, and while holding it, press and release the Home button. Then you can release the Sleep/Wake button (this can be a moment later).

  • Don’t hold down both buttons together for too long – this will power off your iPad. You only need to “click” the Home button, not hold it.

 


 

step5

 

If the screenshot worked successfully, then you’ll hear a camera shutter sound and see a white screen.

 

ipadmenu

 


 

step6

 

Confirm that you’ve captured the image. Just look through your Camera Roll to see if the image appears there. To find your Camera Roll, just click on the “Photos” app on your home screen.

  • “Camera Roll” will be listed as your first album.

 

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step7

 

Look for the final image at the bottom — this is where you should find your screenshot.

 

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step8

 

Tap on the share button located at the bottom left corner of the screen.

 

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step9

 

Select the “Mail” option to attach the image to the email that you can send with the description of the issue.

 

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step10

 

Enter a subject to the email and type the following email address to send the email: support@ordersinseconds.com and click send when you are finished your compose.

 

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